Frequently Asked Questions
Find answers to common questions about our jewelry and services
How should I care for my Missoma jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the provided pouch.
What materials do you use?
We specialize in 18ct gold vermeil, gold plating, and sterling silver, accented with ethically sourced gemstones and pearls.
Does my jewelry come with a warranty?
Yes, every Missoma piece comes with a 2-year warranty covering any manufacturing defects from the date of purchase.
Can I personalize my jewelry?
Absolutely. We offer a complimentary engraving service on selected pendants and bracelets to make your pieces unique.
Are your diamonds ethically sourced?
Yes, we only use conflict-free diamonds that adhere to the Kimberley Process to ensure ethical sourcing standards.
Is your packaging sustainable?
We are committed to the planet; our packaging is 100% recyclable and made from FSC-certified materials.